Privacy policy

At Renuved ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website renuved.com (the "Site"), use our services, or make a purchase (collectively, the "Services").

What Information We Collect

We collect personal information from you in a variety of ways when you interact with the Services, including:

  • Information you directly provide: This may include your name, billing and shipping address, email address, phone number, and payment information when you create an account, place an order, contact customer support, or subscribe to our newsletter.
  • Information we collect automatically: As you navigate the Site, we may collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on the Site. We may collect this information using cookies and similar technologies.

How We Use Your Information

We use your personal information to provide and improve the Services, including:

  • To process your orders and fulfill your requests.
  • To provide customer service and support.
  • To send you marketing and promotional communications (with your consent).
  • To personalize your experience on the Site.
  • To analyze trends and improve the Services.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We may share your personal information with third-party service providers who help us operate the Services, such as payment processors, shipping companies, and marketing partners. These third parties will only use your information to perform the specific services they are providing to us.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, the rights of others, or the safety of the public.

Your Choices

You can control your email marketing preferences by clicking the "unsubscribe" link at the bottom of any marketing email we send you. You can also manage your cookie preferences by adjusting your browser settings.

Data Retention

We will retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

International Transfers

Your information may be transferred to and processed in countries outside of your own, including the United States. These countries may have different data protection laws than your own country.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@renuved.com
  • Address: 21 Mohawk Trail PMB 260  Greenfield, MA 01301

Effective Date: 09-21-2024